
Peralane is a B2B wholesale platform for registered resellers, retailers, boutiques and business buyers. You must be at least 18 and ordering on behalf of a business - orders are commercial wholesale transactions.
Yes - the wholesale minimum is $500 per order. Your bag tracks the gap live and checkout unlocks once you reach it.
No - guest checkout works. With a free account you can track orders, save addresses for faster checkout, keep lists and see your order history in one place.
Yes. The $500 minimum applies to the whole order, not to a single brand or style, so you can combine styles from different brands in one checkout.
New styles arrive every week. Sort any collection by Newest to see the latest arrivals first.
Only before it is dispatched and before sourcing starts. Write to sales@peralane.com or call/WhatsApp +90 506 484 33 44 as soon as possible.
Turkish wholesale is sold by the series: one pack that contains a set size run of the same style and colour. The product page shows exactly which sizes and how many pieces are in one series before you add it to your bag.
It depends on the style. Fixed-series styles are ordered as complete packs; other styles let you pick the sizes you need. The product page tells you which applies, and the bag warns you if a series is incomplete.
Start from height rather than age, and when in doubt take the larger size. The full guide is on the size guide page, and we answer sizing questions personally.
Every piece lists its fabric composition on its product page. If you need fabric details or certification documents for a specific style before ordering, write to sales@peralane.com.
Standard dispatch takes 6-15 business days - goods are sourced per order from our manufacturer network. Choose 3 Days Dispatch & Air Cargo at checkout and your order is handed to an express courier within 3 business days.
After dispatch: 2-6 business days by air cargo with FedEx, UPS or DHL (Europe typically 3-5), or 10-20 business days with the economy post-office option. Transit times do not include dispatch time.
Shipping is a percentage of your goods total, shown before you pay: 20% for air cargo with FedEx/UPS/DHL, 15% for economy post, 25% for 3-day dispatch with express air. There is no free-shipping threshold.
No. Above $1,000 we get you a special rate instead: choose Get Me Special Quotation at checkout. We send you the shipping quote, and once you approve it we add the shipping payment to your order.
Yes - choose I'll Handle Shipment Myself and collect the parcels from our warehouse with your own courier or forwarder. A 10% VAT applies because the goods are not exported by us.
In standard 60 × 40 × 40 cm export cartons, typically around 12 kg each. Checkout shows an estimate of how many cartons your order fills.
Once dispatched you receive an email with the carrier and tracking number. You can also use Track Your Order with your order number and the email used at checkout, or see it under your account.
Customs duties, import taxes and brokerage fees are the buyer's responsibility; checkout quotes exclude them.
PayPal, credit card and bank transfer are all available at checkout. Card and PayPal are charged when you order; with bank transfer your order ships once the transfer arrives, and the account details come with the proforma invoice.
Prices are set in US dollars. You can browse in USD, EUR or GBP with the currency selector, and the bank details on your proforma follow the currency you chose. The amount is fixed when you place the order.
Your order number, so we can match the payment to your order.
Yes - PayPal payments are covered by PayPal Buyer Protection for 180 days.
When a promotion is running you can enter its code at checkout; the discount is shown before you pay.
Wholesale orders are final once dispatched - we cannot accept returns, exchanges or buyer's-remorse refunds, because goods are procured per order from independent manufacturers. Manufacturing defects and wrong items are always covered - see below.
Write to sales@peralane.com within 7 calendar days of confirmed delivery with your order number, a description and photos. You get a full refund or replacement; return shipment is not required unless our team asks for it. Claims are answered within 2 business days. You can also use the claim desk on the contact page.
Once the carrier has collected the parcel, transit risk passes to the buyer, so delays and transit damage are handled with the carrier. Use your tracking number on the carrier's website, and write to us with your order number if you need the shipment details.
Approved refunds are processed within 5-10 business days; funds appear 5-20 business days later depending on your bank. PayPal refunds typically land within 3-5 business days.
Yes - private label, white label and OEM programmes run alongside our own line. The private label page lists the minimums, what can be changed and the six-stage process.
Private label starts from 3,000 units per style. Below that, the ready wholesale catalogue is the better fit - there is no programme to set up.
Register with your business details. It is free, and you can still check out as a guest if you prefer.
Use Forgot password on the sign-in page and we email you a reset link.
We send a one-time code to confirm that the mobile number on your order is reachable.
Yes - add styles to your wishlist or to named lists, and come back to them from your account at any time.
Ayleen is our wholesale concierge. She answers on WhatsApp right away, day or night - stock, series packs, shipping and your order.